Target audience: The Board or senior executive team, managers & supervisors
Length: Minimum ½ day
Format: Use of theatre highly recommended
Super objective: To explore how to drive desired health and safety behaviours by reinforcing the good performance that we see.
Description: Fundamentally, behaviour is driven by consequences. Many managers have learnt their technique in an environment where there is a prevailing belief that sub-optimal behaviour should be met with negative consequences in order to ‘encourage’ a change in behaviour… we tell people off when they get something wrong! Whilst it’s true that poor performance should not go unnoticed, most people actually respond far more favourably to positive consequences than negative ones, and yet how often do we tell people that they’re doing things right?
Content / Format:
Why positive reinforcement is so important
The Variability Normal Distribution Curve
Types of positive reinforcement
The difference between positive reinforcement and ‘praise’
At Juice Learning we’re helping organisations progress from their procedure-heavy, compliance-led approach and supporting them in creating inclusive, values-driven cultures where everyone is empowered to challenge the status-quo and make a positive contribution to improving safety.